CLIENT BRIEF
Kestrel Foods are a pioneering business at the forefront of the market for plant-based snacks including dried fruit, nuts, trail mixes, chocolate dipped snacks and granolas. With a state-of-the-art factory in Craigavon they produce a range of handcrafted snacks from products sourced from around the world. They tendered for a partner that could support their operations and provide a local contact for all Fire & Security service needs.
DELIVERABLES
Specialised Fire & Security successfully secured a partnership with Forest Feast in Craigavon following a competitive tender process. We were chosen to provide a single point of contact for all fire and security service requirements, ensuring streamlined management and improved efficiency.
After a comprehensive assessment of the site, we implemented strategic improvements that reduced service callouts by over 60%. Additionally, we identified that the existing fire alarm system was not fit for purpose
and have commenced a new fire alarm installation as part of a planned improvement program.
This proactive approach enhances safety, compliance, and operational reliability for Forest Feast while delivering long-term value.
“Specialised came highly recommended. Since partnering with them, we’ve seen better service quality, smoother communication, and a clear strategy that’s reduced call-outs and overall costs across our stores.”
Alan Spence - Regional manager TK Maxx